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When you hit "submit", we will send you e-mail notification that your Gold Exchange Mailer (G.E.M.) has been mailed. You are under no obligation by requesting a G.E.M., it is completely free of charge. |
WHY CHOOSE TO EXCHANGE YOUR GOLD WITH REEDS JEWELERS? 1. We pay top dollar for your gold. We are so confident in the value you'll receive from us that we invite you to compare our rates to other gold buying services. We did -- and what we found was surprising. We sent similar packages of gold valued between $150 and $700 to the competition. Weeks later, when we received our settlement, we found the checks ranged from $25 to $200. That's hundreds of dollars less than what our gold was worth! We have designed this service to show you exactly what to expect, and to make sure you get top dollar for your gold. With our exclusive Xchange Center and detailed informational pages, you will feel confident that there are no tricks or gimmicks, only honesty and fair value. 2. Receive your check quicky. Many gold exchange services do not disclose their offer to you until you receive a check in the mail, which, as we discovered, can take weeks. Unlike any other service, Reeds Jewelers enables you to easily login to our exclusive Xchange Center to track the status of your gold. Your gold is appraised as soon as it is received and the value is posted online the same day. You will be able to see the amount Reeds will pay you for your gold, and you can accept or decline our payout with the simple click of a button. Our goal is for you to receive your check in ten days or less. If you choose to decline our payout, we will immediatly mail you back your items. 3. You can Trust us. Reeds Jewelers has been in business for over 95 years. We take pride in running our company with honesty and integrity. If you have any questions or concerns, one of our friendly and knowledgable staff will be glad to assist you. Please call 1-888-321-XCHANGE or e-mail us. Is the Gold Exchange Mailer Free? Yes, the Gold Exchange Mailer, or GEM Packet is completely free of charge, and it is postage paid.How Do I Use It? The GEM Packet is a safe mailer that is designed for you to send your unwanted gold, silver, and platinum to us. Place your items in the GEM Packet, and mail it at your earliest convenience.How long will it take to get my check? Our goal is for you to have your check within ten days of when we receive your GEM Packet. Our jewelers will appraise your gold the day it arrives in our headquarters. We will post our payout online in the Xchange Center, where you can either accept or decline. If you decide to decline, we will mail you back your gold free of charge.Can I accept or deny a payment before you print a check? Yes, that's exactly what the Xchange Center is designed for. As soon as the value of your gold is determined, we will send you an e-mail to the address you specified when you signed up. You can then login to the Xchange Center, and accept or decline within 48 hours. This process is unique to Reeds Jewelers, and will speed up the process considerably. How long do I have to decide if I accept or decline your payout? You will have 48 hours from the time we post our offer online in the Xchange Center. As soon as we post our payout, you will receive an e-mail notifying you to to login to the Xchange Center. If you don't accept or decline within 48 hours, we will mail your check. We will then wait 5 business days before we recycle your gold. Why do I have 48 hours to accept or decline? The value of gold may change daily, and we want to make sure you are getting what you deserve. If you do not respond after 48 hours, we will assume you accept and mail your check. We will wait 5 business days before we recycle your gold. What If I don't check my e-mail often? You should try to keep in mind to check your e-mail often the next few days after you mail us your GEM Packet. However, we would be happy to contact you via telephone if you would prefer. If this is the case, please enter your phone number, and leave the e-mail field blank when filling out the form to request a GEM Packet. What If I'm not happy with your offer? If you are unsatisfied, you can decline our offer in the Xchange Center within 48 hours. No questions asked, we will immediately mail you back your items. What About Insurance? The GEM Packet is insured for $100. If you would like to insure it for more, please make arrangements with your local post office.How do I know if you received my gold? With every step we make in the gold exchange process, you will be notified. We will send you e-mail notification when we receive your GEM Packet and when we determine the value of your gold. You can also log in to the Xchange Center at any time to check to see if there are any status updates.How much will you pay for it? Please see our What We Pay section for details as to how we determine the value of your gold.What If I'm still not sure I am ready to mail my gold? You are under no obligation to mail your gold when you request a GEM Packet. However, please be sure that you are ready to part with your items once you mail them in and accept our offer; once your check is mailed, we will melt and recycle your items.Do you buy diamonds as well? We will take into consideration the quality of diamonds in your jewelry, and offer what we can for them. However we do not guarantee that we can offer you anything for the gemstones in your jewelry.What if some of the items I send you turn out to not be made of gold, silver or platinum? We will mail you your items back, we cannot purchase these from you. Do you accept coins? We accept gold coins, and pure silver coins. Many silver coins are sandwiched silver, and a non precious metal, those we can't accept.Still didn't find the answer to your question?
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